{"id":2752,"date":"2024-12-08T14:17:51","date_gmt":"2024-12-08T14:17:51","guid":{"rendered":"https:\/\/www.go-guernsey.gg\/bike-hire\/?page_id=2752"},"modified":"2024-12-09T13:03:37","modified_gmt":"2024-12-09T13:03:37","slug":"cycle-hire-faqs","status":"publish","type":"page","link":"https:\/\/www.go-guernsey.gg\/bike-hire\/cycle-hire-faqs\/","title":{"rendered":"Cycle Hire FAQS"},"content":{"rendered":"\n<p>If you can\u2019t find the answer to your question below, then you can always call us and we will be happy to help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About Cycle Hire<\/h2>\n\n\n<div ><style>#sp-ea-2757 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-2757.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-2757.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-2757.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-2757.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-2757.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1733667915\"><div id=\"sp-ea-2757\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27570\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27570\" aria-controls=\"collapse27570\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do I have to wear a helmet?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27570\" data-parent=\"#sp-ea-2757\" role=\"region\" aria-labelledby=\"ea-header-27570\"> <div class=\"ea-body\"><p>We provide a helmet included in the hire price, to be worn for the customers safety.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27571\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27571\" aria-controls=\"collapse27571\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What\u2019s included in the hire price?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27571\" data-parent=\"#sp-ea-2757\" role=\"region\" aria-labelledby=\"ea-header-27571\"> <div class=\"ea-body\"><p>We provide helmet, lock (lights and basic pannier bags on e-bikes), delivery\/pick up and breakdown service.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27572\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27572\" aria-controls=\"collapse27572\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What size bike is right for me?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27572\" data-parent=\"#sp-ea-2757\" role=\"region\" aria-labelledby=\"ea-header-27572\"> <div class=\"ea-body\"><p>When you order your bike and let us know your height we will allocate the correct size bike for you. If you have any requirements for your bike hire please use the additional information section on the booking form or send an email to\u00a0<a href=\"mailto:info@go-guernsey.gg\">info@go-guernsey.gg<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27573\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27573\" aria-controls=\"collapse27573\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I cycle anywhere in Guernsey?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27573\" data-parent=\"#sp-ea-2757\" role=\"region\" aria-labelledby=\"ea-header-27573\"> <div class=\"ea-body\"><p>The maps we provide clearly show the different roads\/pathways on the island. \u00a0We ask you not to ride on the beaches, cliff paths, pavements or any other non-cycling designated area.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27574\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27574\" aria-controls=\"collapse27574\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you provide bike lights?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27574\" data-parent=\"#sp-ea-2757\" role=\"region\" aria-labelledby=\"ea-header-27574\"> <div class=\"ea-body\"><p>Yes we do, there is a \u00a310 one-off charge for these, just select when booking online or let us know and we can add them to your hire.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27575\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27575\" aria-controls=\"collapse27575\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> I have a baby\/toddler\/small child, what\u2019s the best option for carrying them?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27575\" data-parent=\"#sp-ea-2757\" role=\"region\" aria-labelledby=\"ea-header-27575\"> <div class=\"ea-body\"><p>We have child seats fitted onto unisex adult bikes, these generally take up to 20KG and are recommended for babies\/small children that are able to support themselves and their head comfortably and confidently. A trailer can carry up to 40KG and has two small seats recommended for one or two small children able to support themselves and their head. \u00a0A Tag-a-long is fitted to an adult bike and will take a child who can balance and feel safe cycling along behind. All of these options are at the parent\u2019s discretion. Child seats are for a minimum age of 12 months.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">About Booking<\/h2>\n\n\n<div ><style>#sp-ea-2762 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-2762.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-2762.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-2762.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-2762.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-2762.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1733668165\"><div id=\"sp-ea-2762\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27620\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27620\" aria-controls=\"collapse27620\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do I need to pre-book or can I rent on the day?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27620\" data-parent=\"#sp-ea-2762\" role=\"region\" aria-labelledby=\"ea-header-27620\"> <div class=\"ea-body\"><p>We require pre payment and booking in advance by 12pm on the day prior to bike hire to guarantee\u00a0delivery of your bike hire.\u00a0 Otherwise we can arrange collection.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27621\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27621\" aria-controls=\"collapse27621\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I rent for less than 24 hours?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27621\" data-parent=\"#sp-ea-2762\" role=\"region\" aria-labelledby=\"ea-header-27621\"> <div class=\"ea-body\"><p>We do not offer less than 24 hour rental or half day hire.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27622\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27622\" aria-controls=\"collapse27622\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I book a large group?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27622\" data-parent=\"#sp-ea-2762\" role=\"region\" aria-labelledby=\"ea-header-27622\"> <div class=\"ea-body\"><p>We can easily cater for large groups adult or child, pre-booking is recommended for a group discount.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27623\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27623\" aria-controls=\"collapse27623\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Should I choose a mountain or a trekking bike, what\u2019s the difference?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27623\" data-parent=\"#sp-ea-2762\" role=\"region\" aria-labelledby=\"ea-header-27623\"> <div class=\"ea-body\"><p>A trekking bike is a good all round comfortable upright ride for Guernsey&#8217;s lanes, coastal paths and roads, plus\u00a0it\u00a0comes with a basket. A mountain bike has wider tyres and is good for exploring coastal paths and rougher lane and road surfaces but cannot hold a basket.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27624\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27624\" aria-controls=\"collapse27624\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I amend or cancel my booking?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27624\" data-parent=\"#sp-ea-2762\" role=\"region\" aria-labelledby=\"ea-header-27624\"> <div class=\"ea-body\"><p>No problem, give us a call or email as soon as your situation changes and we can sort that out for you. \u00a0Please see our Terms &amp; Conditions for cancellation policy.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">About Paying<\/h2>\n\n\n<div ><style>#sp-ea-2763 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-2763.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-2763.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-2763.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-2763.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-2763.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1733668271\"><div id=\"sp-ea-2763\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27630\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27630\" aria-controls=\"collapse27630\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I pay?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27630\" data-parent=\"#sp-ea-2763\" role=\"region\" aria-labelledby=\"ea-header-27630\"> <div class=\"ea-body\"><p>If you\u2019re booking through the website you can pay at the time using PayPal or credit\/debit card. \u00a0Or if booking on the day you can pay by card or cash.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27631\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27631\" aria-controls=\"collapse27631\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you offer any discounts?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27631\" data-parent=\"#sp-ea-2763\" role=\"region\" aria-labelledby=\"ea-header-27631\"> <div class=\"ea-body\"><p>For groups over 10 we can offer 10% discount.\u00a0 We regularly have special offers for bike hire, please check our social media channels.\u00a0 We offer long term hire discount for a minimum of 28 days (deposit required).<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27632\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27632\" aria-controls=\"collapse27632\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is my debit\/credit card charged on the day of reservation or the day of bike hire?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27632\" data-parent=\"#sp-ea-2763\" role=\"region\" aria-labelledby=\"ea-header-27632\"> <div class=\"ea-body\"><p>If you\u2019re using the easy online booking form then the payment will be immediate, but of course, we offer a refund if you need to cancel your booking in advance. There is a \u00a31 surcharge for card payments.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27633\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27633\" aria-controls=\"collapse27633\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Will I need to give a deposit?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27633\" data-parent=\"#sp-ea-2763\" role=\"region\" aria-labelledby=\"ea-header-27633\"> <div class=\"ea-body\"><p>A deposit is not necessary for the majority of hire.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Delivery &amp; Breakdown<\/h2>\n\n\n<div ><style>#sp-ea-2764 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-2764.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-2764.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-2764.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-2764.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-2764.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1733668342\"><div id=\"sp-ea-2764\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27640\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27640\" aria-controls=\"collapse27640\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What time do you deliver the bikes?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27640\" data-parent=\"#sp-ea-2764\" role=\"region\" aria-labelledby=\"ea-header-27640\"> <div class=\"ea-body\"><p>We guarantee delivery by 9am with advance booking.\u00a0\u00a0There is a chance the bike(s) are delivered early depending on our delivery schedule, you do not need to meet us, we will leave the bikes at the accommodation cycle parking \/ locked in your driveway &#8211; helmets and hire form LOCK CODE, BIKE NUMBERS, T&amp;Cs AND YOUR NAME IS ON THE HIRE FORM will be at the reception area \/ inside the pannier bags or helmet \/ posted through your letterbox.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27641\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27641\" aria-controls=\"collapse27641\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I have my rental collected from a different point than delivery?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27641\" data-parent=\"#sp-ea-2764\" role=\"region\" aria-labelledby=\"ea-header-27641\"> <div class=\"ea-body\"><p>Of course. Please let us know when booking if you would like this option, or notify us at any time if your plans change.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27642\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27642\" aria-controls=\"collapse27642\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is there a breakdown service?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27642\" data-parent=\"#sp-ea-2764\" role=\"region\" aria-labelledby=\"ea-header-27642\"> <div class=\"ea-body\"><p>We offer a full breakdown service and aim so be with you within the hour during high season (April to September) and two hours during low season. Please call 07781 103692.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27643\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27643\" aria-controls=\"collapse27643\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if I get a puncture?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27643\" data-parent=\"#sp-ea-2764\" role=\"region\" aria-labelledby=\"ea-header-27643\"> <div class=\"ea-body\"><p>If you get a puncture, we\u2019ll come and meet you to fix the problem as soon as we can and get you on your way again in no time!<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27644\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27644\" aria-controls=\"collapse27644\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if I have an accident\/incident and damage the bike?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27644\" data-parent=\"#sp-ea-2764\" role=\"region\" aria-labelledby=\"ea-header-27644\"> <div class=\"ea-body\"><p>If this\u00a0happens, please get yourself and the bike to a safe\u00a0place and secure the bike then notify\u00a0us as soon as possible.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-27645\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse27645\" aria-controls=\"collapse27645\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you provide tools?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse27645\" data-parent=\"#sp-ea-2764\" role=\"region\" aria-labelledby=\"ea-header-27645\"> <div class=\"ea-body\"><p>As a general rule we don\u2019t provide tools for the bikes, but we do offer a full breakdown service.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you can\u2019t find the answer to your question below, then you can always call&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2752","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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