We guarantee delivery by 9am with advance booking. There is a chance the bike(s) are delivered early depending on our delivery schedule, you do not need to meet us, we will leave the bikes at the accommodation cycle parking / locked in your driveway – helmets and hire form LOCK CODE, BIKE NUMBERS, T&Cs AND YOUR NAME IS ON THE HIRE FORM will be at the reception area / inside the pannier bags or helmet / posted through your letterbox.
FAQ Group: Delivery & Breakdown
Delivery Breakdown
Can I have my rental collected from a different point than delivery?
Of course. Please let us know when booking if you would like this option, or notify us at any time if your plans change.
Is there a breakdown service?
We offer a full breakdown service and aim so be with you within the hour during high season (April to September) and two hours during low season. Please call 07781 103692.
What if I get a puncture?
If you get a puncture, we’ll come and meet you to fix the problem as soon as we can and get you on your way again in no time!
What if I have an accident/incident and damage the bike?
If this happens, please get yourself and the bike to a safe place and secure the bike then notify us as soon as possible.
Do you provide tools?
As a general rule we don’t provide tools for the bikes, but we do offer a full breakdown service.